Workshop Administrator

Job Title

Aftersales Advisor

This position is a key role within the Aftersales department, responsible for controlling the workflow of the workshop, maximising technician productivity, and ensuring the highest standards of quality and customer satisfaction.

• Manage and control the daily workflow of the workshop
• Allocate jobs effectively to maximise technician efficiency and productivity in line with monthly targets, and hold reviews to provide regular feedback that improves individual performance.
• Work closely with Service Advisors and Technicians to ensure smooth operations.
• Conduct quality checks on completed work to ensure compliance with safety and technical standards
• Oversee the use of hand tools, power tools, welding equipment, and other technical apparatus
• Ensure work is completed to the highest standards and within agreed time frames
• Assist with equipment repair, troubleshooting, and maintenance as required
• Support team members with technical guidance on schematics, assembly, or mechanical issues
• Ensure the work environment meets the highest standards and fosters a positive atmosphere focused on safety, efficiency, and customer satisfaction.

• A minimum of Light Vehicle Maintenance Level 3 qualification
• Previous experience as a Workshop Controller or Senior Technician within a franchised dealership
• Strong organisational and leadership skills
  
  Ability to work in a fast-paced environment
• A team player with a focus on efficiency, quality & customer service
• A full clean UK driving licence.

• 30 days Annual Leave (increasing with length of service)
• Employer Pension Contributions
• Staff preferential vehicle purchase schemes
• Free employer car parking

Monday - Thursday 8.00am - 5.30pm
Friday 8.00am - 3.00pm
Every third Saturday 9.00am - 1.00pm

Newry

£31,900.00 - £35,000.00 per year

.2026.43

Speak to us in confidence by calling HR Direct Line

CLOSING DATE:
Applications must be submitted by 5.30pm on Saturday 20th June 2026

Shelbourne Motors Limited is an Equal Opportunities Employer.