Area Manager: Cleaning & FM Leader

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.

If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!

Our family values speak for themselves:

Do the right thing,Havefun & grow together,Takepride in what you do!

We are currently recruiting fora Area Manager to join our team looking after the Newry area. This isa great opportunity to join a world leading facilities management company.

Working Pattern:

• 37.5 hours per week
• Monday – Friday
• 8am – 4pm

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.

If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!

Our family values speak for themselves:

Do the right thing,Havefun & grow together,Takepride in what you do!

We are currently recruiting fora Area Manager to join our team looking after the Newry area. This isa great opportunity to join a world leading facilities management company.

Working Pattern:

• 37.5 hours per week
• Monday – Friday
• 8am – 4pm
• Cleaning Area Manager role

• 25 days’ annual leave (pro rata)
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Financial Education/Financial wellbeing advisory service
• Training and unrivalled opportunities for career progression
• Company Events
• Car allowance or Van included

• Motivate, mentor, and empower teams to achieve operational goals.
• Foster a positive work culture and drive employee engagement.
• Conduct staff onboarding, induction, appraisals, training assessments, absence and performance management.
• Maintain standards in cleaning supplies and equipment usage.
• Supervise staff presentation and adherence to dress code.
• Oversee and ensure the smooth execution of services across multiple locations.
• Maintain high standards in cleaning operations, compliance, and safety.
• Build strong client relationships, ensuring all needs are met with professionalism and efficiency.
• Address any concerns proactively to ensure customer satisfaction.
• Deliver high-quality cleaning services as per client requests.
• Ensure employee performance aligns with company standards.
• Achieve productivity improvements within the business area.
• Understanding of cleaning industry standards
• Familiarity with payroll processes and HR systems.
• Knowledge of health and safety regulations.
• Coordinate cleaning schedules and employee cover
• Conduct weekly meetings with the Operations Manager.
• Ensure proper storage and maintenance of cleaning equipment.
• Maintain documentation and record-keeping standards.

• Full UK driving licence.
• IT literacy in HR, payroll, and auditing systems.
• Supervisory experience in multi-contract cleaning management.
• Strong communication skills and leadership ability.
• Financial and health & safety experience.
• Previous BICS training.
• Experience in office, industrial, and education sector cleaning.
• Ability to multitask and perform under pressure.
• Strong mentoring and motivation skills.
• Basic statutory training for the role will require all candidates to have basic reading, writing,speaking and listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis