Quality Manager

Safety is the Company’s number one priority

Quality is a key driver for the business

Key Activities

Quality

Activities:

• Ensures the safety of themselves and colleagues. Performs safety observations/audits during plant visits, and shares findings and recommendations with plant leadership team.
• Maintenance of Quality and Hygiene management systems. Facilitating internal audits and external certification audits
• Working with other departments to prepare internal policies, procedure and work instructions. Working externally with customers and supplier to agree and prepare standards and specifications.
• Direct involvement in complaints received customers this involves working with Sales, QC and Production colleagues to establish root cause and implementation of corrective Actions. Direct involvement with internal complaints which relate to purchased materials. Liaising with purchasing and suppliers to ensure a investigations result in the implementation of a robust corrective action(s)
• Quality contact for liaising directly with Customer, Sales, Technology and Production to implement New Products, Product Improvements and Cost Reduction programs.
• Demonstrates superior use of Data, Root Cause Analysis and lean tools to improve Quality and eliminate waste. Demonstrates expertise in Process Capability and Statistical Control.
• Analyses all Customer feedbacks for the site to identify trends and provided continuous improvement
• Facilitates the setting of Plant Quality Objectives and trains, coaches, mentors Plant Quality personnel, and other departments, in Quality tools and processes.
• Daily, weekly, monthly and annual reporting using meaningful KPI’s and scorecards
• Representing Quality in the management team of the plant

Person Specification

Qualifications and Knowledge

Required:

Degree in a Technical/Manufacturing or Business subject. ISO
9001/14001 experience.

Experience in a fast moving manufacturing environment, NEBOSH qualified. Experience of BRC/Iop food or food packaging requirements. TS 16949 OR IATF 16949 experience.

Key Measurables:

• Customer complaints/ Supplier complaints / quality costs internally and externally
• Passing ISO, BRC/IoP and customer audits
• Management of team
• 5S of QA department

Skills and Experience

Required:

Minimum of 3 years’ experience in a quality role within manufacturing environment. High degree of analytical skills with excellent communication. Experience in Leadership/ Management.

Knowledge of SPC and control cards.

Excellent computer skills, experience in Microsoft office and email.

Experience of customer complaint management software.

Experience with 8D, Ishikawa and 5 Why.

Familiar with APQP

Personal Attributes

• Excellent interpersonal and communication skills at all levels
• Logical with attention to detail
• Extroverted and Enthusiastic with drive for continuous improvement

The position is Bradford office based but requires frequent visits to our manufacturing plants in the UK and Customer visits. There may be a requirement to visit other Sonoco location across Europe.

#LI-SW1

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

Founded in 1899, Sonoco (NYSE:

SON) is a global provider of consumer, industrial, healthcare and protective packaging. With annualized net sales of approximately $5.2 billion, the Company has 20,000 employees working in more than 300 operations in 34 countries serving some of the world’s best-known brands in some 85 nations. Sonoco is committed to creating sustainable products, services and programs for our customers, employees and communities that support our corporate purpose of Better Packaging.

Better Life. The Company was listed as one of Fortune’s World’s Most Admired Companies 2021 as well as being included in Barron's 100 Most Sustainable Companies for the third year in a row.