Customer Assistant Buttercrane

Summary

From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops  that sounds like you, earn £370+ per week as a Customer Assistant on our standard 30‑hour contract.

• Morning shift:
  Starting at 5am or 6am with your team, you’ll be getting our award‑winning products fully stocked on the shop floor and our delicious bakery products ready for customers by opening time.
• Middle shift:
  Starting mid‑morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, while helping customers with queries on the shop floor and working on tills to minimise queue times.
• Late shift:
  From your start time in the afternoon, you’ll ensure a top‑class customer experience by serving them with a smile while on the tills, restocking missing items and preparing the store for the next day.

• Interact with customers in a pleasant, friendly and helpful manner.
• Ensure stock‑loss controls are followed in all areas of the store.
• Maintain store and external cleanliness and hygiene standards.
• Follow freshness and rotation principles.
• Ensure all waste is managed correctly.
• Assist in the stock count process.

• A can‑do attitude and excellent customer service skills.
• The willingness to go the extra mile for our customers.
• Responsibility and reliability.
• Enjoyment of working in a fast‑paced, varied environment.
• A good team player.
• Preferably, previous experience in a customer‑facing role, but this is not essential if you have the right attitude.

• Competitive and transparent salary system ensuring pay equality across all positions at Lidl.
• £12.40 per hour, rising to £14.10 per hour after 3 years.
• Additional supplements paid depending on the days & hours worked.
• 29 days holidays per annum (pro‑rata, including Bank Holidays).
• Company pension.
• Genuine opportunities for career development.
• Individuals recognised as high performers will be invited to join our Leadership Academy as part of their ongoing development.
• Mobile and broadband discounts with Vodafone.
• Generous discounts available – Circle K, Bike to Work.
• Maternity Leave top‑up, Marriage Leave, Employee Assistance Programme.

• Basic Rate £12.40
• £15.50 (Unsocial Hours)
• £18.60 (Overtime/Sundays)

• Basic Rate £12.80
• £16.00 (Unsocial Hours)
• £19.20 (Overtime/Sundays)

• Basic Rate £13.40
• £16.75 (Unsocial Hours)
• £20.10 (Overtime/Sundays)

• Basic Rate £14.10
• £17.63 (Unsocial Hours)
• £21.15 (Overtime/Sundays)

Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.