Store Manager, Retail & Store Manager

About The Job

Store

Location:

Damolly Retail Park

Store

Hours:

42.5

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture that puts the customer at the heart of everything we do.

• You will have overall responsibility for running the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5‑year strategy.
• Putting the customer at the heart of everything you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
• You will coach, train, and develop colleagues within your store, harnessing their strengths and building on development areas.
• Be proactive in recruiting Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviours with the required skill set to meet our business needs.
• Make commercial decisions around stock availability and merchandising.
• Actively seek contact with key stakeholders to gain a wider understanding of the business.
• Provide constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.

• Passionate about celebrating our customers’ life moments.
• Previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business.
• Experience in leading and developing a team of colleagues.
• Prepared to work towards KPIs in a fast‑paced environment.

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5‑year business strategy, including our vision of becoming a true omnichannel retailer. This strategy sees significant investment into our colleagues across the business, creating multiple opportunities to join a fast‑paced environment and be part of our exciting journey.

• 25% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Opportunity to apply for Retail Apprenticeships
• Access to blended learning and development content
• Discounted mobile phone contracts
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing