Office Administrator

Full time permanent Office Administrator role in Newton Abbot

Your new company
Working for a successful accountancy firm based in Newton Abbot that we have a long-standing relationship with.
This role is full-time permanent and is paying between £30k - £35k depending on experience.

Your new role

Carry out new client set-ups using Iris, Xero and AMLCC (training given), preparing and sending out paperwork to clients

Carry out Anti Money Laundering  using software for new and existing clients (training given)

Carry out lost client procedures

Chasing clients for any outstanding paperwork

Updating personal and corporate client lists

Carry out client change of details procedures

Sending out ad hoc letters and email shots to clients

Send out monthly end-of-year and end-of-year reminders to clients

Send out monthly CT payment reminders to client

Assist with filing of client's company accounts and personal tax returns with HMRC and Companies House

Create quarterly MNA Newsletters using Publisher and send out to clients

Send out client satisfaction questionnaires and monitor replies

Update Company website with new info / conduct relevant annual website checks

Check reception literature is up to date

Manage client Registered Offices, updating as necessary

Set up HMRC Enquiry administration as and when we receive the enquiry

Manage confidential waste control

Assist clients with any queries, referring them on to team as appropriate

Take client payments over the phone using a virtual payment portal (training provided)

Assist colleague/provide cover for front of house, first point of contact for visiting clients

Assist colleague/provide cover for answering the main switch, and managing any VMs.

Assist colleague/provide cover for preparation of refreshments for visiting clients if required

Ensure outgoing post is franked and ready for collection

Assist colleague with managing the client records storage room, ensuring records are collected by clients.

Create clients' Christmas e-cards and send out

Arrange Christmas staff party and other social events during the year with the social committee.

What you'll need to succeed
Previous strong administration/ office manager experience.
5 years plus Admin background
Excellent use of Excel/ Microsoft packages
Excellent IT Skills

Dealing with clients professionally on the telephone

Professional letter and email writing

Database use

Dealing with clients face to face and front of house

Personable and sociable.

What you'll get in return
Pension 4%
Free parking on site
Christmas office Closure - paid not taken from annual leave
Annual leave starts at 20 days plus bank holidays - goes up with tenure.
2 x duvet Fridays per year
Flexi time - can finish at 1.30pm on a Friday.
Lots more!

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.