Custody Careers Adviser

We’re recruiting a Careers Adviser to join our In‑Custody Information, Advice and Guidance team. If you’re passionate about helping people, we’d love to hear from you!

Working in custody, you’ll support our participants by providing career advice and guidance and helping them explore their learning and employment options in preparation for life in the community. You’ll use a variety of delivery methods, including the coordination of job fairs or sector‑specific talks, plus visits from employers or motivational speakers.

We’ll need your excellent communication skills as you encourage participant engagement and form positive relationships with those you are supporting. You’ll also help build confidence and break down barriers.

This role does require a Level4 CIAG (Careers, Information, Advice & Guidance) qualification; however, if you don’t currently hold this we are able to support you through the qualification once you’re in post.

Our ideal candidate will have experience in delivering careers advice, but we are mainly looking for someone with an engaging personality, comfortable working with a diverse group of people and capable of providing a warm and welcoming experience while helping our participants take their first steps back into learning or employment.

In return for your dedication, knowledge and commitment, we’re offering a competitive salary range of £26,000 – £29,545 per annum (for those qualified at L4) with the following additional benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension – 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3×salary life assurance
• Annual salary review
• Refer a Friend Scheme
• Free access to Benefit Hub – an online portal with a wide range of retail discounts, cycle‑to‑work scheme and additional voluntary benefits

Location:

HMP Channings Wood

Hours:

Full time, 37.5 hours per week (Monday to Thurs 7:45‑16:30 and Friday 7:45‑12:15)

Contract:

Permanent

• Manage a caseload of participants, supporting the achievement of personal and team targets
• Provide careers advice and information, supporting participants to achieve work, learning and personal development goals
• Deal with challenging situations in a professional and confidential manner
• Ensure all information is recorded timely and accurately to the tracking system
• Deliver employability workshops and coordinate careers events and relevant speaker visits

• Level4 qualification in Careers, Information, Advice and Guidance (or willingness to undertake)
• Experience in the delivery of careers advice to adults
• A good working knowledge of the local labour market
• Proficient with Microsoft Office
  365 and modern digital technologies (e.g., Microsoft Teams)
• Excellent communication and presentation skills
• Ability to develop and sustain positive professional relationships