Senior Healthcare Support Worker

Overview

Torbay and South Devon NHS Foundation Trust is seeking a Senior Healthcare Support Worker for the Outpatient's Department. The department provides support for various clinics, including diagnostic tests, blood sampling, simple procedures and consultations, and related paperwork. The team includes 1 Band 7 Senior Sister, 1 Band 5 Registered Nurse and 3 full-time Band 3 Senior HCAs (including this role). The team works flexibly with a varied shift pattern to support clinics and the roll-out of the new Patient Record System, EPIC.

The closing date is 22 July 2026

Our people are caring, committed, inclusive and focused on quality. We focus on solutions and people’s strengths and encourage outside-the-box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team.

#Care To Join Us TSD

• Working clinically to ensure the safety and quality of the care given to designated patients, under the indirect supervision of a registered nurse/practitioner
• Undertaking clinical tasks competently and efficiently, including:
• Cannulation and Venepuncture
• Conducting ECGs
• Preparation of equipment for various clinics
• Decontamination of equipment within specific guidelines following procedures
• Provide support to patients as a chaperone during personal and invasive procedures
• Competently taking and interpreting vital signs on adults
• Able to make appropriate referrals to Adult and Child Safeguarding teams
• Supporting and working with colleagues during the shift
• Liaising with the wider MDT to maintain safety
• Helping to facilitate the development of the service as part of the wider team
• Participating in discussions and projects that will benefit the team, the patients and the ward as a whole
• Working under guidance and in conjunction with the senior nursing team and the Matron
• Following the Trust's Policies and Protocols to ensure the safety of the department

Why Work With Us

Listed are a few of the additional benefits that are available to you as an employee:

• Childcare at our day nursery
• Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
• Staff Discounts
• Career development and training opportunities
• Employee Support - Staff have access to a 24-hour helpline

Please note:
Priority will be given to applicants with recognised "Priority" or "At Risk" status, including NHS staff identified across Devon.

Communication and working relationships

Developing and supporting yourself and others

Employing professional behaviour and communicating effectively and efficiently in a pressurised working environment

Working with and supporting the wider MDT

Analytical and judgement

Participating in developing a career plan

Participate in reflection as part of imbedded practice

Work alongside senior staff to help develop yourself

Participate in staff meetings and think creatively and innovatively regarding the department

Planning and organisation

Managing the patients on the within the Department

Keeping up to date with Organisational developments

Managing own workload assigned, whilst being flexible to changing requirements

Physical skills

Ensure mandatory training is up to date

Competent in basic computer and IT skills

To be able to work at a high pace throughout the shift

To be able to stand for extended periods of time

To be able to work for long periods of time in full PPE

To be able to manage the demands of moving and manual handling

Policy and service development

Follow trust protocols and maintain standards

Be actively involved in developing policies and processes for the dept when required

Finance, equipment and other resources

Competent use of equipment and supporting others, where required

Have an awareness of utilising stock and resources effectively

Ensuring resources and equipment are used appropriately and effectively, minimising wastage

People management and training

Previously known as Responsibility for supervision, leadership and management

Supporting any new staff

Responsible for…