Store Colleague

Overview

We are looking for enthusiastic individuals to join our team as Store Colleagues, where you will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands. Availability is required for 3–4 days per week, including one weekend day. Shifts range from early starts at 7:00 am to late finishes at 8:30 pm.

• Outstanding Customer Service:
  Provide personalised and attentive service, ensuring every customer feels appreciated and understood.
• Strong Communication
  
  Skills:
  
  Use effective verbal and written communication to engage with customers and clearly convey information.
• Effective Problem‑Solving:
  Address customer questions and resolve issues quickly and efficiently.
• Eagerness to Learn:
  Demonstrate a keen interest in ongoing learning and professional development.
• Target Focus:
  Recognise the importance of setting and achieving targets in a retail setting to enhance business performance.
• Team working:
  Understand the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
• Flexibility:
  Be able to work shifts that may include evenings, weekends and some bank holidays.

• Attractive rates of pay
• Paid holidays
• Additional leave for birthdays and special occasions
• 20% colleague discount in Stores
• Discretionary annual bonus scheme
• Access to other discounts and benefits
• Opportunity to do charity work in your local community
• Career progression