Retail Security Officer

£15.72 per hour + Paid Lunch Break

Looking for a role where you're valued, supported and paid for every minute you're on shift – even your breaks.

We’re looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike. With flexible shifts discussed at interview, this is a great opportunity to find a working pattern that fits around your life while building a rewarding career with Mitie.

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti‑social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body‑Worn CCTV to enhance safety for everyone onsite

• A valid SIA licence (or willingness to complete the training – we may be able to support you with this)
• A full 5‑year checkable employment or education history (this is essential for vetting)
• A proactive, professional and customer‑focused approach

• £15.72 per hour + paid lunch break
• Guaranteed contracted hours, giving you stability, certainty and peace of mind
• Generous annual leave to help you properly switch off, recharge and enjoy time away from work
• Competitive pension scheme to help you plan and build for your future
• Uniform provided so you have everything you need to feel confident from day one
• Support for SIA licence renewals while in employment (excluding DS&CP licence)
• Full induction and ongoing training, giving you the knowledge, support and confidence to succeed
• Retail discounts, financial services and reward schemes to help your money go further
• Access to a flexible benefits platform (Choices) to customise benefits such as dental insurance, dining cards, coffee clubs, technology products, etc.
• Cycle‑to‑work scheme and high‑street discounts through our MiDeals platform
• Life cover equal to the greater of your annual salary or a minimum of £10,000
• Save‑as‑you‑earn scheme and Mitie Matching Share Plan
• Recognition through Mitie Stars with cash prizes and chance of a top prize of £10,000
• Robust training and development opportunities across a wide selection of learning resources

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.