Relief Security Officer

Better places, thriving communities.

Location:

Torquay and surrounding areas. Hourly Rate: £13.45. Shift pattern:
Hours to be discussed at interview.

At Mitie, we are eagerly looking for passionate security enthusiasts to join our Security Guard teams nationwide for our new, exciting project with the Department for Work and Pensions (DWP). This is a fantastic opportunity to be part of a professional and dedicated team that makes a difference in communities across the United Kingdom.

Flexibility to travel, as this role will cover various DWP sites within the region. Full UK driving licence required.

• Ensure a safe and secure environment for the DWP staff, visitors, and property.
• Patrol the premises regularly to identify potential security threats.
• Respond effectively to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as needed.
• Provide a high level of customer service and assist staff and visitors in any security-related matter.
• Conduct routine security checks and submit incident reports as appropriate.
• Adhere to Mitie and DWP security policies, procedures, and regulations.

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation, which requires a front‑line licence in either Security Guarding or Door Supervision, and a CCTV PSS SIA Licence. Additional courses that are contractually required are also mandated.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

• Fully and satisfactorily complete all required competency training.
• Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• Ensure renewal of licence 16 weeks before expiry.

• Look out for, and immediately report, any Health & Safety hazards or potential hazards on site.
• Stay alert to threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, for use in the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Call emergency services and the Communication Centre to report all incidents.

• Previous Security Experience
• Licence required DS Licence Preferred
• Full UK driving licence required.

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP for you and your household, financial wellbeing assistance through our Salary Finance scheme, and access to discounts through MiDeals. You can customise your benefits, including dental insurance, dining cards, coffee clubs, and technology purchases. We also offer a cycle‑to‑work scheme, life cover of the greater of your equivalent annual salary or £10,000, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan.

We award employees with Mitie Stars for hard work, with cash prizes each month and an end‑of‑year prize of £10,000. We provide extensive training and development paths.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know by emailing us.