Civil Parking Enforcement Officer

Are you someone who enjoys working outdoors and staying active?

Can you make a positive impact in your community?

Devon County Council is seeking confident, fair, and approachable individuals to join our team as Civil Parking Enforcement Officers
. In this vital frontline role, you’ll help maintain the safe and efficient flow of traffic, support access for all road users—including those with disabilities—and contribute to the sustainability of our local economy. Guided by our core values, you’ll play a key part in ensuring our streets remain safe, accessible, and welcoming for residents, businesses, and visitors alike. If you’re calm under pressure, enjoy working independently, and take pride in delivering excellent public service, we’d love to hear from you.

• Calm and Level-Headed Handles potentially confrontational situations with professionalism and composure.
• Community-Focused Takes pride in contributing to safer, more accessible streets and public spaces.
• Self-Motivated and Independent Comfortable working alone for long periods while staying productive and focused.
• Fair and Consistent Applies rules impartially and treats all members of the public with respect.
• Observant and Methodical Notices details others might miss and follows procedures accurately.
• Physically Active Enjoys being outdoors and on the move throughout the day.
• Reliable and Punctual Can be counted on to show up on time and complete duties responsibly.
• Open to Learning Willing to undergo training and stay up to date with local regulations and technology.
• Diplomatic and Tactful Able to de-escalate tension and explain enforcement decisions clearly and respectfully.
• Ethical and Trustworthy Maintains high standards of integrity and confidentiality in all aspects of the role.
• Has a full UK Driving License
  .

and the ability to drive manual and automatic vehicles, both electric and petrol powered.

• Excellent Communication Skills Able to interact professionally and calmly with members of the public, even in challenging situations.
• Strong Customer Service Ethic Approaches the role with fairness, empathy, and a helpful attitude.
• Attention to Detail Accurately observes and records information, ensuring enforcement is carried out correctly and lawfully.
• Resilience and Composure Maintains professionalism under pressure and handles confrontation with confidence and tact.
• Good Physical Fitness Capable of patrolling on foot for extended periods in all weather conditions.
• Team Player Works effectively with colleagues and other departments to support wider service goals.
• Basic IT Competency Comfortable using handheld devices, body-worn cameras, and inputting data accurately.
• Knowledge of Parking Regulations (or willingness to learn) Understands or is keen to learn relevant legislation and local parking policies.
• Integrity and Reliability Trustworthy, punctual, and committed to upholding the council’s standards and values.
• Problem-Solving Ability Able to assess situations quickly and make sound decisions within the scope of the role.

• Enhanced rates of pay for evenings, weekends and bank holidays.
• We offer
  26 days annual leave
  , plus Bank Holidays, rising incrementally to 31 days after 5 years’ service.
• Membership of the generous
  Local Government Pension Scheme (LGPS).
• Access to the
  Vivup Employee Benefits platform
  – discounts, wellbeing support, additional annual leave purchase, Cycle to Work Scheme, and more.
• A
  supportive and flexible working environment.
• Sick pay and other occupational benefits.
• Inclusive working options
  –part-time roles available.

For an informal discussion please contact Emma McCord  or Ben Ambridge

Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.

If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.

• DCC embraces the…