Ex-Offender Mentor
Job in
Newton Abbot, Devon, TQ121, England, UK
Listed on 2026-07-17
Listing for:
Trigon Recruitment
Full Time
position Listed on 2026-07-17
Job specializations:
-
Social Work
Human Services/ Social Work, Community Support Services
Job Description & How to Apply Below
Working within a prison environment, you'll play a key role in helping participants overcome barriers, engage with support services, and prepare for life after release.
The Role As a Ex-Offender Mentor, you will manage a caseload of participants throughout their custodial journey, from initial assessment through to release planning and resettlement. You'll provide tailored support through one-to-one sessions and group interventions, helping individuals identify their goals, overcome barriers, and access the services they need to achieve sustainable outcomes. Working collaboratively with colleagues, peer mentors and external partner organisations, you'll help participants build the foundations for a successful transition back into the community.
Key Responsibilities
- Manage a caseload of participants, providing consistent support throughout custody.
- Complete assessments and develop personalised action plans.
- Deliver engaging one-to-one support and group-based interventions.
- Encourage motivation, engagement and positive behavioural change.
- Support participants to access housing, wellbeing services, training, education, substance misuse support and community resources.
- Work collaboratively with peer mentors, volunteers and partner agencies to achieve positive outcomes.
- Maintain accurate records using case management systems.
- Follow safeguarding procedures and manage risk appropriately.
- Work towards individual and team performance targets.
- Contribute to continuous improvement by sharing knowledge and best practice with colleagues.
- Probation services
- Social care
- Prison or custodial settings
- Rehabilitation or resettlement services
- Substance misuse support
- Mental health services
- Housing or community outreach
- Coaching, mentoring or employability support
- Excellent communication and interpersonal skills.
- Strong relationship-building and engagement skills.
- Good organisational and time management abilities.
- Ability to work independently and as part of a team.
- Experience using IT systems and maintaining accurate records.
- Comfortable working in a target-driven environment.
- A professional approach to safeguarding and risk management.
- Level 3 Information, Advice and Guidance (IAG) qualification.
- Experience managing a caseload.
- Previous experience within probation, criminal justice, social care, rehabilitation or related support services.
- 25 days annual leave plus Bank Holidays
- An additional day's leave for your birthday
- Two paid volunteering days each year
- 5% employee and 5% employer pension contributions
- Healthcare Cash Plan
- Life Assurance (3x annual salary)
For a confidential discussion or to apply, please contact Tiff Bennett on or email
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