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Aftercare & Defect Resolution Manager

Job in Newton Aycliffe, Durham County, DL5, England, UK
Listing for: Homes by Carlton
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    Regulatory Compliance Specialist, Construction Manager/ Foreman
Salary/Wage Range or Industry Benchmark: 40000 - 56000 GBP Yearly GBP 40000.00 56000.00 YEAR
Job Description & How to Apply Below

Homes by Carlton in the North East is seeking an experienced Customer Care Manager to own the aftercare service and drive quality across new homes. You will handle defects, enquiries and complaints from report to resolution, coordinating remedies with trades and suppliers while keeping homeowners informed with clear updates.

You will work closely with Construction, Technical, Commercial and Sales teams, using Clixifix for case records and reporting, travel across developments and maintain high

We are currently recruiting a Aftercare & Defect Resolution Manager for our team in Newton Aycliffe, England, United Kingdom.

The Aftercare & Defect Resolution Manager role at Homes by Carlton is now open for applications in Newton Aycliffe, England, United Kingdom.

Join us at Homes by Carlton as our next Aftercare & Defect Resolution Manager in Newton Aycliffe, England, United Kingdom.

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