Warehouse Team Leader

Warehouse Team Leader

Our Warehouse Team Leaders play a vital role in ensuring exceptional customer satisfaction. In this position, you’ll lead a team responsible for the fast‑paced receiving, picking, and packing of products, while promoting a “right first time” approach to every task. Newton Aycliffe Full Time

As a Warehouse Team Leader at our Newton Aycliffe location, you will play a key role in ensuring customer orders are fulfilled to the highest standards. Your responsibilities will include:

• Receiving and processing incoming orders
• Managing stock inventory and reporting shortages
• Picking and packing orders according to customer specifications
• Maintaining accurate records using our Warehouse Management System (WMS)
• Upholding health and safety regulations at all times

We’re looking for candidates with proven experience in general warehousing, familiarity with WMS platforms, and a strong understanding of health and safety practices. A commitment to delivering outstanding customer satisfaction is essential and should be reflected in everything you do as a team leader.

Our Warehouse Team Leaders play a vital role in ensuring exceptional customer satisfaction. In this position, you’ll lead a team responsible for the fast‑paced receiving, picking, and packing of products, while promoting a “right first time” approach to every task.

Key responsibilities include:

• Supervising daily warehouse operations
• Ensuring accurate and timely order fulfilment
• Maintaining precise inventory records
• Promoting a culture of quality and attention to detail
• Supporting manual handling tasks, including lifting products by hand

Full training will be provided, and while some physical work is involved, we’ll ensure you’re equipped with the skills and support needed to succeed.

• Receiving & Storing Products – Unload deliveries from suppliers using manual handling equipment such as forklifts and pump trucks.
• Goods Inspection & Storage – Verify deliveries against accompanying documentation and promptly report any discrepancies.
• Order Picking – Accurately select items from shelves using handheld scanners or voice‑directed systems, ensuring correct fulfilment.
• Packing Orders – Securely and precisely pack items to maintain product integrity and deliver outstanding customer quality.

• Supportive Leadership – Leads with genuine care, fostering a positive and inclusive team environment.
• Ownership & Accountability – Takes full responsibility for tasks and outcomes, learns from mistakes, and ensures work is completed accurately and on time.
• Effective Communication – Communicates clearly and respectfully with team members and leaders, actively listens, and shares important information promptly.
• Proactive Problem Solving – Identifies issues early, proposes solutions, and contributes ideas to improve processes and safety.
• Adaptability – Responds calmly to changes in workload or priorities and quickly learns new systems and procedures.
• Attention to Detail – Maintains high standards of accuracy in picking, packing, and stocktaking.
• Positive Attitude – Demonstrates a can‑do mindset, motivates others through encouragement, and helps build a respectful and productive workplace.
• Operational Support – Actively assists the supervisory team to ensure daily tasks are completed on time, in line with the picking schedule, while maintaining quality standards and adhering to health and safety protocols.
• Standard Operating Procedures – Follows SOPs and associated risk assessments for all tasks; reports any deviations immediately for review.
• Goods Inward – Inspects incoming deliveries to ensure materials meet quality standards and match order specifications.
• Loading & Unloading – Safely handles products using manual handling equipment.
• Stock Organisation – Arranges inventory efficiently to support smooth operations.
• Order Fulfilment – Accurately picks, packs, and wraps items to meet customer specifications.
• Inventory Management – Replenishes stock and records all movements accurately.
• Technology Use – Experience with voice picking systems or RDT devices is desirable.
• PC Skills …