Manager, Quality

Plans and directs quality management activities for company facilities. Supervision of quality control and quality engineering staff. Implementation of TPI's quality policy, procedures, and plans. Coordination and communication of quality related matters with other functions.

• Leads quality control and quality engineering activities through a broad‑based understanding of business management.
• Establishes quality plans and directs activities of assigned staff.
• Supervises Quality Department personnel.
• Serves as primary contact for customer issues.
• Owns the following processes:
  • Internal audits (QM should be a trained lead auditor)
  • Customer Feedback
  • Monitor and Measure (Quality related)
  • CAPA and Nonconforming Material (MRB)
  • ISO certification and maintenance
• Trains team members on quality related subjects, procedures, work instructions.
• Provides input for yearly budgets for quality.
• Writes team member annual performance reviews.
• Coordinates quality related matters with other departments, promoting teamwork and continuous improvement in the process.

• B.S. degree in engineering (mechanical, chemical, industrial), and at least 5 years of manufacturing management experience, or equivalent combination of education and experience.
• Formal training in the field of quality (ISO, TQM, Auditing) and business management.
• At least 5 years of manufacturing and quality management experience
• Computer proficiency including MS Office, and Minitab.
• Familiarity with Statistical Process Control (SPC).
• Ability to read and interpret engineering drawings and specifications.
• Knowledge of metrology (calibration) systems.
• Ability to communicate clearly, both in writing and verbally, with people at all levels.
• Knowledge of Lean Manufacturing principles

• Ability to be on the factory floor for long periods of time, working across all shifts.
• Stamina to work 50+ hours / week to support plant performance.
• Exceptional written and verbal communication skills.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.