Business Development Specialist

Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flex-time, a wellness program, referral bonus, tuition reimbursement and more!

Whether you are just starting your career in science or looking to further it, Microbac will put you on the path of an exciting career with room to grow. Quality, safety, giving back to our communities, diversity and inclusion, customer success and employee wellbeing are part of our core culture. We are looking for motivated individuals to join our family as a Business Development Specialist.

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients worldwide, offering laboratory solutions to the life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience.

Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project, and scope.

As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.

Under the general direction of the Director of Sales, the Business Development Specialist will play a fundamental role in achieving revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and generating new leads for their location and satellite laboratories. The Business Development Specialist is responsible for prospecting, capturing new clients and sales to drive an increase in revenue.

The Business Development Specialist must demonstrate excellent interpersonal and customer service skills, as well as strong organizational and follow-up skills.
Essential Functions:

• Prospecting and capturing new clients by sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Cultivate strong, collaborative relationships with clients, helping them to achieve their business goals through services Microbac offers
• Develop and execute business plans resulting in the growth in sales revenue
• Maintain up to date knowledge and understanding of industry trends, conditions, regulatory requirements, and competitors' pricing, and other factors that may influence customers in order to present them with honest and accurate value propositions that favor utilizing our services
• Collaborate closely with members of the sales team and laboratory technical staff to understand current and future service offerings and capabilities
• Increase sales revenue through the development and execution of business/sales plans
• Establish a positive rapport with clients and collaborate closely with them to understand their needs
• Collaborate with internal Customer Relationship team, ensuring the needs of our clients are being met
• Develop and maintain thorough understanding of the assigned territory and industry
• Leverage knowledge of clients, industry trends, and changes to proactively anticipate and address the needs of clients
• Collaborate with technical and marketing teams to create marketing materials and presentations targeted to specific industries and clients
• Utilize Salesforce or other CRM software to identify, connect, and document sales activity with clients.
• Manage personal work expenses effectively and within budget
• Travel efficiently and safely throughout assigned region

• Commission opportunities are available for this role

• Perform administrative duties, such as preparing sales reports and quotes, maintaining sales records, etc.
• Maintain current and complete files on all clients and client contacts
• Maintain an elevated level of client contact

• Bachelor's degree with a concentration in business or science as it relates to the industry
• Minimum 1 year of industry experience in the related line of business
• Prior sales experience and customer service experience
• Excellent communication and presentation skills and abilities
• Confidence leading meetings and negotiations
• Ability to understand and align the needs of others with company services and present compelling value propositions
• Residence within the communicated territory/region or willingness to relocate
• General understanding of the targeted industry
• Acceptable driving record

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.…