Clinic​/Practice Assistant, Urgent Care

Summary

Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, coordinate travel, conference calls, payroll and transcription. This is an intermediate‑level support role.

• Prepare reports, meeting minutes and correspondence.
• Create and edit documents, spreadsheets and presentations.
• Manage schedules, arrange appointments and itineraries.
• Coordinate meetings, travel, conference calls, and complete expense reports.
• Answer and transfer phone calls.
• May perform transcription and proofread and edit literature, prepare applications for department.
• Remain knowledgeable of business unit policies.
• May make contacts of a sensitive, complex, and confidential nature.
• Completes routine tasks under moderate supervision.

• Performs other duties as assigned
• Complies with all policies and standards
• Does this position require Patient Care (indirect/direct)? No

• High School Diploma or Equivalent required
• Trade/Technical/Vocational Diploma Related Field of Study preferred

Can this role accept experience in lieu of a degree? No

• 2-3 years Administrative Assistant or Secretarial Experience required

• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Patients typically come to us when they aren't feeling their best, so it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need! The ideal candidate profile is a well‑rounded customer service professional who can multi‑task, prioritize, and thrive in a high‑volume outpatient setting! Preferred experience includes working in an administrative position in a high‑volume physician practice or healthcare setting.

Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.