Administrative Coordinator

Administrative Coordinator

Location:

Newton, MA 02462. Fully onsite.

Schedule:

Monday – Friday, 8:00 AM – 4:30 PM (40 hours; 30‑minute unpaid lunch break). 6+ months temp‑to‑perm potential. Department:
Administration support for NWH Surgical Specialties.

Role overview:
This role sits at the front desk and supports clinical scheduling and front‑desk check‑in.

• Previous front desk/customer service experience in healthcare.
• Previous experience working with surgeons or clinical scheduling is preferred.
• Front desk scheduling experience in EPIC and collecting co‑payments.

Newton‑Wellesley Hospital is a comprehensive medical center located in Newton. We provide the services and expertise of a major medical facility with the convenience and personal attention of a community hospital. Our team is committed to delivering high‑quality, safe, efficient medical care to each of our patients.

We are a proud member of ***, a network founded by Massachusetts General Hospital and Brigham and Women’s Hospital. Our affiliation allows us to provide our patients with access to the best community‑based medicine and the most advanced specialty care in the world.

Our continued goal at Newton‑Wellesley Medical Group is to meet our patients’ (and their families’!) health care needs and build long‑term relationships that provide them with exceptional care and service.

Newton‑Wellesley Hospital main campus (2014 Washington Street, Green Building, Newton, MA).

Full‑time, 40‑hour practice assistant to support multispecialty surgery onsite Monday through Friday from 8:00 am to 4:30 pm.

• Provides departmental support by performing receptionist and clerical duties.
• Schedule patient appointments.
• Answer telephone system promptly and gather screening information; take, relay, and manage messages or provide routine information. Retrieve voicemail messages, return calls, and forward messages as needed.
• Referral management and health insurance payor review.
• Organize and maintain patient records, logs, and other controlling systems; retrieve files as needed. Develop and maintain systems to assure accurate, confidential, retrievable information.
• New patient coordination.
• Other special projects and administrative tasks that are assigned.

• High School graduate or equivalent required.
• Associate’s degree preferred.
• A minimum of two years of medical office experience preferred.

*** is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

Free parking available after one‑time registration fee $15.