Entry-level Service Tech

Entry Level Technician at Sullivan Tire – the company, an employee‑owned business, is seeking an entry‑level technician to perform maintenance repairs and services on customers’ vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adhere to internal controls, policies, and procedures. This position is based in Norwood, MA.

• Correctly mount, dismount, balance, and repair passenger and light‑truck tires.
• Properly perform lube/oil/filter changes on domestic and foreign cars.
• Properly perform and document vehicle safety inspections.
• Perform unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adhere to internal controls, policies, and procedures.
• Maintain a neat and clean work area by properly disposing of all waste products.
• Assume other responsibilities as needed.

• Customer‑service focus in a retail environment.
• Ability to lift 40–50 lbs.
• Basic conflict resolution skills.
• Basic understanding of the automotive tire and auto service industry.
• Ability to multi‑task in a fast‑paced environment.
• Team player.

• Health insurance – including medical, vision, and dental.
• Life and disability insurance.
• Paid holidays, personal time, and vacation time.
• Discounted services.
• Employee‑owned ESOP (employee stock ownership plan).
• Flexible spending account.
• 401(k) with company match.

Sullivan Tire and Auto Service is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Our company motto is "Treat everyone, customers, and fellow employees as you would a member of your family."

Salary: $18.00–$21.00 per hour.