SaaS Onboarding Specialist
Listed on 2026-10-07
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Business
Customer Success Management
Informa Tech Target in Newton, MA is seeking a Customer Onboarding Specialist to guide onboarding for BrightTALK and Portal platforms. You’ll partner with Sales, Campaign Management, Product, Support, and Delivery to train customers, configure setups, and drive time-to-value.
Ideal candidates bring 1–3 years of customer-facing experience in SaaS or software, strong communication and training skills, detail orientation, and a proven ability to manage multiple onboarding engagements and coordinate
We are looking to fill the SaaS Onboarding Specialist position at Informa Group Plc. in Newton, MA, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Newton, MA, United States.
This opportunity is part of our work in Management & Operations.
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