Hall Multichannel Customer Care Specialist
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Customer Service/HelpDesk
Job Description & How to Apply Below
City of Newton is seeking a customer service representative to act as the primary contact between residents and City Hall. You will handle inquiries, track service requests, and guide residents through self-service tools. A strong commitment to public service and teamwork is essential.
The role requires 1–3 years of related experience and a high school diploma or equivalent. This position offers a stable schedule with some after-hours coverage and benefits through Newton's HR program.
The following role is for a City Hall Multichannel Customer Care Specialist with US Lawns.
The position is based in Newton, MA, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 45.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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