Inclusion Director

Under the direction of the Chief Engagement Officer, the Inclusion Director will lead JCC Greater Boston’s efforts to create an environment where individuals are seen, valued, respected, and can meaningfully contribute and belong in all aspects of our community. The Director will work across departments to ensure that programs are accessible and adaptive, and that staff and systems are equipped to meet diverse needs.

This role involves building a culture of inclusion that is embedded in the daily practices, relationships, and mindsets of staff and members alike, and building systems and practices that ensure individuals are seen, valued, respected, and can meaningfully contribute and belong. Responsibilities include developing staff capacity, establishing inclusive systems and programs, and partnering with families and caregivers to achieve a fully inclusive environment.

JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

Lead organization-wide efforts to build a culture where inclusion is the norm and embraced by both staff and members.

• Develop and implement strategies that promote empathy, connection, and belonging across all touchpoints of the JCC experience.
• Design and deliver educational opportunities that support inclusive practice as a standard for all employees.
• Partner with departments to ensure that values of inclusion are reflected in communication, behavior, environment, and decision-making.
• Cultivate a shared responsibility for inclusion among all employees and members, promoting a community where everyone feels welcomed and valued.
• Build meaningful relationships with staff and members to encourage inclusive attitudes and proactive support.
• Regularly assess organizational climate and culture through staff feedback, member input, and observation to guide ongoing improvement. This role champions inclusion not just as a value, but as a visible and actionable norm embedded in daily interactions and institutional structure.
• Build capacity and support staff across programs
• Provide ongoing coaching and professional development to help staff create welcoming and accessible environments.
• Partner with departments to embed inclusive practices into programming, staffing models, and engagement strategies.

Design, enhance, implement, and oversee adaptive programs tailored to a wide range of abilities across JCC departments.

• Serve as Point Person for participant inclusion and accessibility
• Assess and recommend adaptive equipment and facilities improvements in collaboration with relevant teams.
• Develop and support intake and implementation processes
• Collaborate with departments to create systems for participant intakes and individualized implementation plans.
• Ensure intake and support planning are designed to ensure equitable access to all JCC programs, reflecting the organizational commitment described in the statement
• Train and coach staff to conduct intakes and develop support plans aligned with best practices.
• Provide consultation and troubleshooting support for complex or escalated inclusion-related cases.
• Advise departments on inclusive practices and for participant accommodations and accessibility.
• Ensure inclusion is embedded into program design and participant experiences.
• Act as a liaison for families, caregivers, and staff: serve as a central resource for families, caregivers, and staff by offering guidance, strengthening communication, and supporting coordinated plans that ensure participants of all abilities can fully engage in JCC programs.

Collaborate with program teams across the lifespan to ideate, adapt, and…