Nurse Navigator, Hospital- South​/West Region

Key Duties & Responsibilities

• Identify eligible patients through participation in ED and inpatient huddles, rounds, and independent rounding.
• Gather and interpret clinical information to assess Home Hospital eligibility and safety.
• Collaborate with the Home Hospital Admitting Provider to confirm appropriateness for transfer.
• Coordinate with Case Management, the Field Care Team, Administrative Coordinators, and inpatient teams to support patient flow and timely transfers.
• Obtain informed consent and provide clear education about the Home Hospital program to patients, families, and hospital staff.
• Maintain real-time knowledge of Home Hospital capacity, capabilities, and care pathways.
• Serve as a clinical and program resource for hospital teams unfamiliar with Home Hospital services.
• Demonstrate strong communication, professionalism, and patient-centered care.

• Current Massachusetts RN licensure required.
• Minimum 3 years of Emergency Department, Home Hospital, or inpatient acute care experience required.
• Strong interpersonal, organizational, and ability to prioritize effectively.
• Comfortable working independently and collaboratively in a fast-paced hospital environment.
• Ability to navigate multiple electronic communication platforms simultaneously.
• Demonstrated critical thinking and sound clinical judgment.

Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.