Clinical Liaison

Position: Clinical Liaison I

Overview

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and system analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Connect patients with the care they need—right in the comfort of their own homes!

At Mass General Brigham Home Care, we provide a robust benefits package, including tuition reimbursement, designed to support your professional growth and career advancement.

Responsibilities

• Build and nurture relationships with hospitals, clinicians, patients, and community resources to ensure coordinated care.
• Assess patient needs in collaboration with clinical teams and recommend appropriate home care services.
• Navigate complex healthcare systems to remove barriers and improve patient access.
• Maintain meticulous documentation to support clinical decision-making and compliance.
• Partner with nurses, therapists, and care coordinators to deliver seamless and patient-centered care transitions.

Job Summary

Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients’ unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.

Education

& Credentials

• Bachelor's Degree Healthcare Management required or Bachelor's Degree Related Field of Study required

Licenses and Credentials

• Occupational Therapy Assistant and Aide [State License] - Generic - HR Only preferred
• Licensed Practical Nurse [LPN - State License] - Generic - HR Only preferred
• Physical Therapy Assistant [State License] - Generic - HR Only preferred
• Respiratory Therapist [Massachusetts License] - Massachusetts Board of Respiratory Care preferred

Experience

• Community Outreach 1-2 years required and Healthcare/Managed care 0-1 year required

Qualifications

Ideal candidates are empathetic communicators with strong organizational skills, clinical knowledge, and a passion for advocacy. Your ability to listen, problem-solve, and manage multiple priorities will help patients and families feel supported throughout their care journey.

Additional Job Details

At Mass General Brigham Home Care, we value your clinical expertise as well as your professionalism, empathy, and commitment to excellence.

Remote Type

Hybrid

Work Location

75-95 Wells Ave

Scheduled Weekly Hours

10

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$26.11 - $37.94/Hourly

Grade

6

EEO Statement

1410 Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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