Benefits Manager

Benefits Manager

Job :  ;
Job Location s: US-MA-Newton ;
Department: Human Resources

The Benefits Manager manages, implements and communicates employee benefit programs and ensures compliance with a myriad of ERISA and Department of Labor regulations. The Benefits Manager is the primary benefits representative for employees, and partners with the Senior Director and HR leadership to drive plan design, plan administration, and vendor relations. The Benefits Manager also collaborates with the Human Resources team to enhance our efforts in employment branding, development of best practices, and the projection of The RMR Group as a Best in Class employer in the markets we serve.

• Manage the administration and enrollment of all benefits, including medical, dental, vision, life insurance, voluntary plans, FSA and 401k plans.
• Provide information to employees and managers on all benefit-related questions; resolve all employee benefits issues/problems.
• Oversee entry of new hires, terms, changes and other data maintenance in ADP and ensure necessary information is provided to Payroll.
• Establish and maintain effective relationships with benefits vendors and consultants; ensure that the administration of plans is effective and efficient.
• Manage annual open enrollment, which includes communicating plan information to employees (both electronically and via in-person and online meetings), troubleshooting throughout the employee enrollment process, and overseeing the processing of changes.
• Make any required open enrollment program changes in ADP Workforce Now, including carrier, plan design, and premium adjustments.
• Administer the 401k plan, which includes assisting eligible employees with enrollment, loans, withdrawals, distributions and rollovers; directing the 401(k) education program, including the coordination and presentation of materials to employees both in person and online, coordinating and participating in 401k committee meetings; completing the annual audit, and working with consultants and outside counsel on various contract/compliance projects.
• Assist with the design, preparation, updates and distribution of employee benefits statements and other employee benefits communications.
• Process employee workers' compensation claims and invoices and prepare quarterly reports for Accounting and Real Estate Services.
• Manage leave of absences by answering employees' questions, preparing FMLA and/or disability letters and paperwork, submitting required paperwork to insurance provider(s), following up with all parties as absences progress and providing updates to managers, Talent Managers and Payroll.
• Assist as needed with the annual compensation review and share grant processes, including the implementation of benefit- and pay-related ADP changes.
• Submit the funding, monitor monthly activity and complete the necessary reports for the FSA and HSA plans on a weekly basis.
• Prepare and submit monthly eligibility reports for Wellness Provider and Health Advocate and ensure billing accuracy.
• Oversee COBRA administration, including notices, elections and terminations.
• Manage the tuition reimbursement program, including responding to inquiries, communicating the policy, and approving and processing employees' tuition reimbursement requests.
• Develop and communicate yearly programming of RMR's wellness program.
• Run ad hoc reports as requested, including reports for HR, Real Estate Services and IT.

• Bachelor's degree (B.A.) or equivalent.
• 5 plus years related experience or equivalent.
• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Strong organizational, problem-solving and analytical skills.
• Ability to manage multiple priorities and workflow.
• Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm.
• Experience with FMLA, Leaves of Absence, ADA is required.
• Proficient in Microsoft Word, Excel and Outlook. HRIS experience, particularly with the ADP Workforce Now system, is a plus.
• Acute attention to detail.
• Strong interpersonal skills.
• Good judgment with the ability to make timely and sound decisions.
• Ability to deal effectively with a diverse population of individuals at all organizational levels.
• Proven ability to handle multiple projects and meet deadlines.

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The estimated base compensation range for this…