Benefits Manager

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The Benefits Manager manages, implements, and communicates employee benefit programs and ensures compliance with ERISA and Department of Labor regulations. The Benefits Manager is the primary benefits representative for employees and partners with the Senior Director and HR leadership to drive plan design, plan administration, and vendor relations. The Benefits Manager also collaborates with the Human Resources team to enhance our efforts in employment branding, development of best practices, and positioning The RMR Group as a Best-in-Class employer in the markets we serve.

• Manage the administration and enrollment of all benefits, including medical, dental, vision, life insurance, voluntary plans, FSA, and 401(k) plans.
• Provide information to employees and managers on all benefit‑related questions; resolve all employee benefits issues/problems.
• Oversee entry of new hires, terms, changes, and other data maintenance in ADP and ensure necessary information is provided to Payroll.
• Establish and maintain effective relationships with benefits vendors and consultants; ensure that the administration of plans is effective and efficient.
• Manage annual open enrollment, communicate plan information to employees electronically and in person, troubleshoot throughout the enrollment process, and oversee the processing of changes.
• Make any required open enrollment program changes in ADP Workforce Now, including carrier, plan design, and premium adjustments.
• Administer the 401(k) plan, assist eligible employees with enrollment, loans, withdrawals, distributions, and rollovers; direct the 401(k) education program, coordinate and present materials to employees, participate in committee meetings, complete the annual audit, and work with consultants and outside counsel on compliance projects.
• Assist with the design, preparation, updates, and distribution of employee benefits statements and other communications.
• Process worker’s compensation claims and invoices, and prepare quarterly reports for Accounting and Real Estate Services.
• Manage leave of absences, prepare FMLA and/or disability letters, submit required paperwork to insurers, follow up with all parties, and provide updates to managers, Talent Managers, and Payroll.
• Assist with the annual compensation review and share grant processes, including implementation of benefit‑and pay‑related ADP changes.
• Submit funding, monitor monthly activity, and complete necessary reports for the FSA and HSA plans on a weekly basis.
• Prepare and submit monthly eligibility reports for the Wellness Provider and Health Advocate and ensure billing accuracy.
• Oversee COBRA administration, including notices, elections, and terminations.
• Manage the tuition reimbursement program, respond to inquiries, communicate the policy, and approve and process requests.
• Develop and communicate yearly programming of RMR’s wellness program.
• Run ad hoc reports as requested for HR, Real Estate Services, and IT.

• Bachelor’s degree (B.A.) or equivalent.
• 5+ years related experience or equivalent.
• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Strong organizational, problem‑solving, and analytical skills.
• Ability to manage multiple priorities and workflow.
• Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm.
• Experience with FMLA, Leaves of Absence, ADA is required.
• Proficient in Microsoft Word, Excel, and Outlook; HRIS experience with ADP Workforce Now is a plus.
• Acute attention to detail.
• Strong interpersonal skills.
• Good judgment and ability to make timely, sound decisions.
• Ability to deal effectively with a diverse population at all organizational levels.
• Proven ability to handle multiple projects and meet deadlines.

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in the following benefits plans:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life…