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Senior Customer Success Manager — SaaS
Job in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2025-12-14
Listing for:
Informa TechTarget
Full Time
position Listed on 2025-12-14
Job specializations:
-
IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
A leading B2B technology firm in Massachusetts seeks an experienced professional in a customer-facing role to drive engagement with clients and consult on best practices. Responsibilities include onboarding clients to products, consulting on KPIs, and addressing client challenges. Candidates should have a bachelor's degree and 4+ years in customer success, with a strong orientation towards sales and communication skills. This position offers competitive compensation and extensive benefits.
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Position Requirements
10+ Years
work experience
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