Head of AI Enablement and Automation

Overview

Join our team as Head of AI Enablement and Automation and play a pivotal role in driving artificial intelligence and automation initiatives across our diversified real estate portfolio. You will collaborate with key internal stakeholders across Acquisitions, Asset Management, Property Operations, Finance, and Investor Relations to develop and deploy effective AI models and automation solutions that enhance operational efficiency, improve decision‑making, and drive business growth across all asset classes including office, industrial, retail, medical office, multifamily, senior living, and hotels.

Your responsibilities will include overseeing the design and implementation of AI agents for specific business processes, leading the integration of AI solutions into enterprise platforms, and ensuring seamless connectivity across our technology ecosystem. You will serve as the bridge between our technology teams and business units, advocating for AI adoption, educating stakeholders on its benefits, and addressing concerns while maintaining the highest standards of responsible AI usage and compliance.

• Develop and execute a comprehensive AI and automation strategy aligned with business objectives across all functional areas and real estate asset classes.
• Lead cross‑functional teams to identify, prioritize and implement AI use cases that deliver measurable business value.
• Establish AI governance frameworks, ethical guidelines and responsible usage policies to ensure compliance with legal and regulatory standards.
• Partner with executive leadership to integrate AI initiatives into long‑term strategic planning.
• Monitor AI performance metrics, address biases and maintain transparency in AI‑enabled processes across the organization.

• In partnership with the Software Development team, oversee the design, development and deployment of AI agents and machine learning models for specific business processes.
• Lead the integration of AI solutions into existing enterprise platforms, ensuring seamless connectivity and functionality.
• Build and maintain scalable AI infrastructure and data pipelines to support real‑estate operations across multiple asset classes.
• Own and govern the enterprise data platform, ensuring data quality, accessibility and compliance.
• Collaborate with IT teams to ensure AI systems meet security, compliance and performance requirements.
• Establish best practices for AI model training, optimisation, and continuous improvement.

• Facilitate communication between AI/technology teams and business units across all functional areas.
• Advocate for AI adoption throughout the organisation, educating stakeholders on benefits and addressing concerns or misconceptions.
• Develop and deliver training programmes to upskill teams on AI tools and automation platforms.
• Manage change initiatives related to AI implementation, ensuring smooth transitions and user adoption.
• Collaborate with legal, compliance and risk management teams to address AI‑related regulatory and ethical considerations.

• Build, lead and mentor a high‑performing team of AI and data engineers, data scientists, automation specialists and technical experts.
• Establish hiring strategies to attract top AI and automation talent in the real‑estate technology space.
• Create professional development programmes and career progression paths for team members.
• Foster a culture of innovation, continuous learning and responsible AI development.
• Manage team performance, conduct regular reviews and provide coaching and feedback.

• Evaluate, select and manage relationships with AI technology vendors and service providers.
• Oversee integration of third‑party AI tools and platforms with existing real‑estate management systems.
• Negotiate contracts and manage budgets for AI technology investments and implementations.
• Ensure interoperability between AI solutions and existing property management, financial and operational systems.
• Stay current with emerging AI technologies and…