CRM DevOps Engineer

Join the CRM Dev Ops Engineer role at Bright Horizons
. This Hybrid role requires in-person work at our Newton, MA headquarters.

A Microsoft Dynamics CRM Dev Ops Engineer plays a crucial role in enhancing and streamlining IT operations, particularly in the context of cloud computing and agile software development. Responsible for managing the cloud infrastructure, CI/CD pipelines, and delivering world‑class, scalable and robust solutions.

• Design, implement, and manage CI/CD pipelines for Microsoft Customer Engagement on Microsoft Azure using Azure Dev Ops Services
• Automate deployment processes and infrastructure management using tools like Terraform, ARM templates or Azure CLI
• Create, configure, and execute ongoing or newly proposed processes for multiple projects
• Manage version control systems and ensure proper branching, merging and release workflows
• Collaborate with development teams to design and implement cloud‑native applications and scalable solutions
• Create managed and unmanaged solutions with required components including cloud flows, plugins, web resources
• Manage Azure services like Azure Functions, App services, Azure Kubernetes Service (AKS) and Azure Container Registry (ACR)
• Implement monitoring and logging strategies using tools like Azure Monitor, Azure Log Analytics and Application Insights
• Identify areas for improvement within processes and practices
• Optimize Azure resources to minimize costs while ensuring performance and scalability
• Strong problem‑solving skills and ability to troubleshoot complex issues
• Perform root‑cause analysis of production errors and resolve technical issues
• Create system documentation for training and reference

• Bachelor's degree in computer science or related field, or three additional years of experience considered in lieu of a degree (Required)
• Three years of Dev Ops experience improving efficiency and achieving Continuous Integration, Continuous Testing, and Continuous Deployment (Required)
• Two or more years of experience with infrastructure‑automation tools (e.g., Terraform, Ansible, Chef) (Required)

• Microsoft
  
  Certifications:
  
  Azure Fundamentals or Dynamics Development or equivalent
• Experience with Windows and Linux system administration, installations, performance tuning, security, and shell scripting
• Experience with SDLC management software, Agile and Scrum methodologies
• Prior Dev Ops experience improving efficiency and achieving Continuous Integration, Continuous Testing and Continuous Deployment
• Proven experience building Dev Ops infrastructure and creating multiple environments
• Experience with modern service‑oriented architecture
• Experience integrating automated testing and deployment for cloud‑based applications with Continuous Integration tools
• Experience in scripting languages such as Power Shell, Python or Bash
• Experience in any modern language (C#, HTML, CSS, Java, etc.)
• Collaboration and communication skills to work with cross‑functional teams and stakeholders
• Expertise in version control systems like Azure Dev Ops, Git/Bitbucket managing repositories
• Knowledge of networking, load balancers, security, and system administration
• Knowledge of AI in NLP or other specialized AI fields and experience in AI‑based applications

At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

The annual salary for this position is between $85,000 – $157,000 annually. The pay range listed here is what Bright Horizons, in good faith, anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance
• Long‑term and short‑term disability insurance

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support…