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Technical Support HelpDesk/Support

Tech Support Specialist: Customer Success & Product Expert

Job in Newton, Middlesex County, Massachusetts, 02165, USA
Listing for: TradeJobsWorkforce
Full Time position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A dynamic tech company based in Newton is seeking to expand its tech support team. The ideal candidate will foster excellent customer relationships, respond to inquiries, and resolve customer issues efficiently. Key responsibilities include troubleshooting, product expertise, and contributing feedback for product improvement. This position is ideal for someone with an energetic attitude, great communication skills, and a desire to learn in a fast-paced startup environment.

We value enthusiasm and a strong work ethic!
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