Tier 1–Help Desk Tech — Windows, Mac & Azure AD
Listed on 2026-09-30
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IT/Tech
HelpDesk/Support
Top Prospect Group is seeking a skilled Level 1/2 Help Desk Technician in Worcester, MA for a hybrid work arrangement. The role focuses on Windows, macOS, Microsoft 365, and cloud environments, with emphasis on AD/Azure AD, and delivering exceptional customer service.
The candidate will troubleshoot a range of hardware, software, and network issues, manage user accounts, MFA, and access, and assist with endpoint management and documentation.
The following role is for a Tier 1–2 Help Desk Tech — Windows, Mac & Azure AD with Top Prospect Group.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in MA, United States.
This opportunity is part of our work in IT & Technology.
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