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Senior ITSM Incident Commander – Healthcare IT

Job in Newton, Middlesex County, Massachusetts, 02458, USA
Listing for: SolutionHealth
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, IT Consultant, Systems Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 110000 - 140000 USD Yearly USD 110000.00 140000.00 YEAR
Job Description & How to Apply Below

Solution Health is seeking a Senior IT Service Management (ITSM) Operations Analyst to lead ITSM processes with a focus on Incident, Major Incident Response, Problem, and Change Enablement within our healthcare IT environment.

You will act as Incident Commander during service disruptions, coordinate cross-functional response efforts, and ensure timely, structured communications and post-incident reviews to drive lessons learned and continuous improvement.

We are seeking a motivated Senior ITSM Incident Commander – Healthcare IT to join Solution Health in MA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior ITSM Incident Commander – Healthcare IT role in the description above.

We appreciate your interest in this position.

Join Solution Health and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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