Technology Intern

Henley Enterprises, Inc. (and our associated entities) is the largest privately-owned Franchisee of Valvoline Instant Oil
Change (VIOC) with operations in both the East and West Coasts. Our VIOC locations provide quick, easy and trusted
lube and other light vehicle maintenance drive-through services using a unique team-oriented and customer-focused
approach. Henley’s Corporate Offices are based out of Irvine, California and Newton, Massachusetts. Henley has grown
rapidly and is projecting continued Company growth ahead.

The IT Systems & Development Intern will gain hands-on experience supporting business applications, software development initiatives, process improvement efforts, and enterprise technology systems. This role will work closely with members of the Applications, Systems, and Development teams to assist with application configuration, data analysis, automation opportunities, and small-scale development projects. The intern will develop an understanding of how technology supports business operations while contributing to meaningful projects that improve efficiency and scalability throughout the organization.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The hourly rate for this position is $23.50 per hour.

ESSENTIAL JOB FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• Assist with configuration, administration, and ongoing maintenance of business applications including Zendesk, Click Up, and other enterprise platforms.
• Participate in small development projects, enhancements, and process improvement initiatives under the guidance of senior team members.
• Document business processes, system workflows, and application data flows to improve organizational knowledge and operational efficiency.
• Support data validation, reporting, and analysis efforts across multiple business systems.
• Identify opportunities to automate repetitive or manual tasks and assist in developing and testing automation solutions.
• Perform routine system administration, application maintenance, and quality assurance activities.
• Assist with user acceptance testing (UAT), troubleshooting, and validation of software enhancements and system changes.
• Collaborate with cross-functional teams to gather requirements, research solutions, and support implementation efforts.
• Provide updates, status reports, and completion information to project leads and managers through meetings, email, and other communication channels.
• Perform other duties as assigned.

QUALIFICATIONS/

COMPETENCIES:

• Pursuing a Bachelor's degree in Information Technology, Information Systems, Computer Science, Software Engineering, Data Analytics, or a related field.
• Experience with Microsoft Office applications including Outlook, Excel, Word, and PowerPoint.
• Familiarity with technology platforms, databases, scripting, or software development concepts preferred.
• Demonstrated interest in business applications, process automation, systems integration, or software development.
• Strong analytical and problem-solving skills with attention to detail and accuracy.
• Excellent organization and time management skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to learn new technologies quickly and adapt to changing business needs.
• Ability to work effectively with technical and non-technical stakeholders.
• Self-motivated with a willingness to take ownership of assigned projects and tasks.

ENVIRONMENT &

PHYSICAL REQUIREMENTS:

• 80-90% of work is performed in a climate-controlled office environment or through approved remote collaboration tools while working under normal office conditions.
• Limited travel to Regional Offices…