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IT Help Desk Manager – Leadership & Service Excellence

Job in Newton, Middlesex County, Massachusetts, 02165, USA
Listing for: The Village Bank
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

The Village Bank is seeking an IT Help Desk Manager to lead the Help Desk team, ensuring high-quality service and timely resolution of incidents and service requests across the bank’s hybrid tech environment.

You will oversee administration activities, support Microsoft 365 and VDI, and collaborate with colleagues to drive service improvements while maintaining strong relationships with vendors and internal stakeholders.

For the IT Help Desk Manager – Leadership & Service Excellence position at The Village Bank, we are reviewing applications now.

Are you ready to take on the IT Help Desk Manager – Leadership & Service Excellence role at The Village Bank?

We would love to welcome a new IT Help Desk Manager – Leadership & Service Excellence to our organisation in Newton, MA, United States.

Step into the IT Help Desk Manager – Leadership & Service Excellence role at The Village Bank in Newton, MA, United States and grow with us.

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