National IT ServiceDesk Leader: ServiceNow & AI Enablement
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Suffolk Construction is seeking a Service Desk Manager to lead the IT Service Desk across corporate offices, jobsites, and remote locations. You will drive service excellence, manage analysts, and optimize Service Now, knowledge management, and end-user experiences.
The role requires ITIL expertise, strong leadership, and experience with enterprise tools such as Microsoft 365, Okta, and Windows/macOS endpoints.
Join us at Suffolkconstruction as our next National IT Service Desk Leader:
Service Now & AI Enablement in Boston, MA, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the National IT Service Desk Leader:
Service Now & AI Enablement role at Suffolkconstruction, based in Boston, MA, United States.
We are looking to fill the National IT Service Desk Leader:
Service Now & AI Enablement position at Suffolkconstruction in Boston, MA, United States.
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