Assistant Center Sales Manager

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Our Assistant Manager (ACSM) is responsible for leading our front of house team on creating an exceptional guest experience and ensuring all EWC Growth core values are consistently applied. As a member of the center leadership team, you will partner with the Center Sales Director to drive KPIs and sales through guest acquisition, retention, retail product sales, and team development. This is a full‑time, hourly position.

• Helps with personnel management, including training, scheduling, and coaching associates
• Schedules shifts and facilitates weekly or monthly Strut or one‑on‑one meetings
• Reviews daily employee timesheets and submits for payroll processing
• Monitors, evaluates, and maximizes customer service delivery and satisfaction
• Administers check‑ins and check‑outs as required
• Processes guest payments, refunds, and appointment requests as required
• Organizes the Reservation Book based on guest requests and associate availability
• Educates all guests on the benefits and savings of Wax Passes and consistency with waxing, resulting in package sales
• Develops and implements the store marketing program
• Assists with inventory (retail and COGS) and reviews all inventory counts weekly and monthly
• Oversees Center maintenance, including cleanliness, safety, and organization
• Onboards and trains all new Guest Service Associates
• Co‑leads Strut sessions with Center Manager
• Manages weekly bank deposits and cash reconciliation
• Ensures all areas of the Center, including storage room and desk, are neat, clean, and organized
• Performs other duties as assigned

• 2+ years of management experience, preferably in a retail environment; key holders strongly encouraged to apply
• Knowledge of POS systems
• Knowledge of computerized scheduling systems
• Excellent interpersonal and communication skills, including written communication
• Strong organizational skills with the ability to work in a fast‑paced environment
• Ability to operate machinery such as a copy or fax machine
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at a time

• Compensation: $19–$23 per hour (determined based on experience) + monthly commission based on adjusted sales
• Medical, dental, and vision insurance
• 401k plan
• Life insurance policy
• Paid parental leave
• Complimentary waxing services at any of our centers

EWC Growth participates in E‑Verify. All offers of employment are contingent upon the successful completion of the E‑Verify process.