Head Lifeguard & Swim Instructor

JCC Greater Boston is seeking a full-time Head Lifeguard and Swim Instructor. As part of this dynamic team, the successful candidate will be an experienced lifeguard, provide mentorship support to lifeguards and instruct swim classes. This person will assist with customer communications and administrative tasks. JCC Greater Boston is a vibrant, welcoming workplace with a strong feeling of teamwork and a shared sense of making a difference.

This is a Full-time 40-hour-per-week, non-exempt position with a starting pay rate of $21-27 per hour. The starting rate of pay offered will be based on qualifications and experience, and internal equity.

Primary responsibilities include and are not limited to:

• This position instructs swim lessons as assigned. Swim instructors do not need to be strong swimmers or experienced trainers! They have to like working with children and be open to guiding them through a carefully crafted curriculum, helping to build confidence and skills.
• Through skills and actions, our lifeguards create a safe and welcoming place for community members. Team members are expected to possess and model high standards, a strong customer service orientation and punctuality.
• The Head Lifeguard is an experienced lifeguard that supports and assists with some administrative paperwork and scheduling, some onboarding activities, and is expected to be a role model and mentor to new lifeguards.
• In addition, this position will be responsible for Lifeguard duties, including but not limited to:

• Ensures the safety of every pool patron through education, vigilant preventative guarding, first aid, emergency medical services, and rescue services.
• Provides consistent pool coverage and smooth transitions between shifts through planning, punctuality and personal accountability.
• Enforces the rules and regulations of the pools consistently.
• Maintains good working relationships with staff members, maintenance personnel, administrative personnel, and pool patrons.
• Resolves member concerns in a professional manner or escalates them, as appropriate.
• Creates pool related documentation (e.g. opening/closing checklists, bather tracking and incident reports).
• Able and willing to follow directions from supervisors and follow protocols.
• Maintains a safe and neat pool area; assist in pool maintenance by performing scheduled checks, cleaning and maintenance.
• Develops professional relationships with members.
• Conducts swim tests.
• Be familiar with, and follow the pool schedule – including correctly configuring lane lines according to the schedule.
• Attend all mandatory trainings and in-services.
• Support JCC goals and objectives.
• Learn all aspects of the pool facilities and its daily operations. For example, swim lessons, camp swim, etc.
• Be familiar with ‘traffic flow’ in pool area and support social distancing procedures in the building.
• Participate in weekly skill checks.
• Serve as a member of the agency Fitness Staff with responsibilities, which, at times, extend beyond the limits of his/her specialized functions.

Education and Experience: Must have completed some college courses, current/valid American Red Cross Lifeguard certification, with CPR, AED and First Aid, and must have at least 2 years of lifeguarding experience. Some experience in a mentorship or supervisory training role is preferred (Counselor in training or similar). Equivalent combination of education and experience may be substituted at the JCC’s discretion to meet minimum criteria.

Skills and Abilities:

• A strong team player approach.
• Displays a record of responsibility, is highly dependable and shows leadership qualities such as the ability to make good decisions.
• Committed to delivering quality customer service.
• Personable and friendly; able to build strong relationships with students.
• Read, write, understand and speak English.

Physical Requirements: Must maintain an appropriate level of fitness in order to competently perform all job related tasks including the ability to swim distances and dive to pool depths, as determined by testing/certification authorities.

• Must have the ability to swim distances and dive to pool depths, as determined by testing/certification authorities.
• Must be able to stand, walk, sit, stoop, and kneel frequently.
• Must be able to be in the pool for extended periods of time (2+ hours).
• Maintain an appropriate level of fitness to competently perform all job-related tasks including the ability to swim distances of 25 meters, dive to pool depth of 6 feet or more, and lift 50 pounds or more.
• Must be able to hold a child in the water.
• Able to see, hear and cognitively recognize situations requiring lifeguarding services.
• Ability to work in a high temperature and high humidity environment for extended periods.
• Ability to stand, sit and lay on the pool deck while moving their body in a way similar to how the participants in the water should (demonstrating).
• Vision requirements include the ability to read routine and technical documents, use a computer, and answer a telephone.

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