FTTH Drop Technician ' Crew Lead; Aerial & Underground

FTTH Drop Technician 'Crew Lead (Aerial & Underground) at Planet Networks

Lead a small field crew to install, maintain, and repair fiber‑to‑the‑home (FTTH) service drops from the network tap to customer premises. The role covers both aerial and underground drop installations and includes mounting and setting up customer house boxes. The technician ensures efficient, high‑quality, and safe work across a variety of environments and weather conditions.

• Install and maintain fiber drops from aerial and underground taps to customer locations.
• Mount, seal, and label network interface devices (house boxes) at the customer premises.
• Safely operate ladders and climb poles using approved lineman climbing gear and fall protection equipment.
• Perform basic splicing, connectorization, and signal testing to ensure optimal fiber performance.
• Maintain and secure fiber routing along structures and customer entry points per company standards.
• Lead a 2‑4 person crew through FTTH drop installations and service projects.
• Assign daily tasks, coordinate material handling, and ensure efficient workflow.
• Enforce proper PPE usage and compliance with all OSHA, DOT, and company safety protocols.
• Address and resolve minor field or personnel issues before escalating to the Linecrew Supervisor.
• Train and mentor new technicians in drop installation, safety, and quality standards.
• Communicate clearly and professionally with customers and property owners regarding installation paths and equipment placement.
• Ensure all work sites are left clean, safe, and restored to original condition after completion.
• Maintain accurate documentation of completed jobs, materials used, and signal test results.

• 2+ years of experience in fiber optic or FTTH drop installation.
• Proficiency in both aerial and underground fiber drop work.
• Ability to safely climb poles or use ladders in various terrain conditions.
• Familiarity with fiber tools, light meters, and drop installation hardware.
• Strong communication and organizational skills.
• Physically able to lift 75 lbs, work at heights, and perform duties in all weather conditions.
• Valid Driver’s License with a clean driving record.

• Must pass pre‑employment background and MVR check.
• Willingness to work long hours, nights, weekends, or travel as required by project needs.
• Commitment to maintaining a safety‑first mindset and upholding company standards in all operations.

Linecrew Supervisor

Full‑Time – Hourly