Customer Service Representative

Join to apply for the FT Customer Service Representative role at National Fitness Partners
.

Schedule:

Monday‑Friday 4:45 AM to 12:45 PM.

Hire type:
Full‑time.

Starting hourly pay: $12.00 per hour.

Hourly increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date.

• We Are Accountable – Self‑starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.

• Growth Opportunities – over 90% of our management team started as entry‑level team members.
• Competitive pay and hourly increases as described above.
• Shift‑differential pay for select shifts.
• PTO for all employees.
• 401(k) Retirement Fund with employer match up to 4%.
• Health Insurance Options including Health, Dental, Vision, family life insurance, and more.
• Basic Life Insurance & Short‑Term Disability – 100% Company Paid.
• Employee Assistance Program.
• Free employee Black Card Membership, including one free Black Card Membership for a direct family member.

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point‑of‑sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
• Provide a clean, sanitized and safe club environment.

• Entry level

• Full‑time

• Other

• Wellness and Fitness Services

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Referrals increase your chances of interviewing at National Fitness Partners by 2x.

Apply BELOW