Laboratory Information Systems Specialist; LIMS

Role Overview

At Dow, we prioritize people, integrity, respect, and safety for our customers, employees, and the planet. Our diverse team reflects the communities we serve and embodies our strength. As relentless problem solvers, we offer daily opportunities to transform industries and shape the future through science and collaboration. If you seek a meaningful challenge, you are in the right place.

As Laboratory Information Systems Specialist, you will support manufacturing operations by understanding client needs, conducting complex laboratory analyses, and using statistical tools to ensure high-quality data and results. You'll monitor analytical system performance, perform equipment calibration and maintenance, and implement new analytical methods. Your role involves providing reliable analytical information to support various business functions and resolving plant issues with advanced analytical troubleshooting skills.

You will collaborate closely with multiple departments, including Environment Operations, Energy Systems, and Maintenance.

• Perform expert-level operation, calibration, maintenance, and troubleshooting of analytical instruments and systems.
• Conduct complex routine and non-routine analyses, modifying methods as needed and coaching less experienced team members.
• Facilitate the sample submission process, ensuring alignment with plant goals.
• Investigate and troubleshoot suspect results and instrument variability.
• Select appropriate analytical techniques and generate accurate data.
• Develop, validate, and implement new analytical methods and document technical processes.
• Use statistical tools to evaluate analytical system performance.
• Troubleshoot and maintain Laboratory Information Technology (LIT) and data handling systems.
• Document and report results promptly to clients.
• Train and mentor lab personnel in analytical systems operation.
• Network to leverage technology and problem-solving strategies.
• Optimize lab programs and workflows.
• Maintain quality system requirements and participate in safety programs.

• Minimum 2-year college diploma in Chemical Technology or equivalent (or 4+ years of relevant military experience).
• 3+ years of experience in an industrial or analytical lab role.
• Legal ability to work in Canada.

• Bachelors degree or higher in Chemical Technology, Chemistry, or equivalent.
• 7+ years of experience in an industrial or analytical lab role.
• Experience with data quality assurance and various analytical instruments (e.g., FT-IR, GC, ICP).
• Experience with LIMS and Office software programs.
• Experience in lab safety program development and implementation.

• Ability to lift, push, and pull; frequent bending and reaching; standing and walking for extended periods.
• Wear required personal protective equipment.

• Independent and team-oriented work.
• Strong analytical troubleshooting and problem-solving skills.
• Excellent decision-making and multitasking abilities.
• Strong interpersonal, organizational, written, and verbal communication skills.
• High regard for personal and team safety.

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.
• Become a Dow shareholder through various employee stock programs.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Global Paid Time Off (PTO) policies:
  • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
  • Paid time off to care for family members who are sick or injured.
  • Paid time off to support volunteering and Employee Resource Groups (ERG) participation.

Join our team, we can make a difference together.

Dow (NYSE: DOW) is a premier materials science firm that serves fast-growing markets. Our global footprint, asset integration, focused innovation, market leadership, and dedication to sustainability enable profitable growth and a long term future. Dow, with 35,900 people in 31 countries, generated…