Spa Front Desk Associate

We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.

Hand and Stone is seeking a Spa Front Desk Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary qualifications and requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards, and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned
• Maintain treatment rooms and common areas

• Hourly wage plus commissions and bonuses
• Professional and safe work environment

• Knowledge of Microsoft Office application, Zenoti Salon and Spa (will train) and basic front desk principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease while focusing on the guest.

We have opportunities for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

Are you available to work nights and weekends? *

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Our work helps people feel their best—every day.

A Team That Supports You

We foster respect, inclusion, and collaboration across every role.

A Brand That Invests in Growth

We’re growing nationwide and committed to franchise and employee success.

"Hand & Stone has been the perfect place for me to work for the past 7 years as everything is provided allowing me to focus on my clients' needs 100%."