Credit Operations Coordinator; onsite

Join to apply for the Credit Operations Coordinator (onsite) role at Newtown Savings Bank
.

Newtown Savings Bank is seeking a high performing Commercial Credit professional with 7-10 years’ experience for the role of Credit Operations Coordinator
. This position is responsible for driving Credit Department operations by developing, implementing, and maintaining reporting that effectively and efficiently monitors workflow of the Commercial Lending and Small Business Lending portfolios, including the timely spreading of reporting requirements, covenant compliance, and borrowing base compliance. Analyzes said reporting and takes appropriate action to appropriately triage requests and protect the Bank from credit risk.

Responsible for preparing and presenting modification notification reports to loan committees and the Board of Directors in accordance with loan policy. Serves as the liaison to the Closing Department, proactively tracking ‘approve to close’ timelines and taking action to ensure reaffirmations of approval are completed as necessary. Responsible for the business credit card program and serves as the product liaison to the Branch network and our credit card partners.

Evaluates and processes mid-level commercial loan requests. Assign risk ratings to new loans and reviews existing risk ratings for accuracy. Provides credit investigation for the Bank’s most complex loan requests and/or workouts for use by Account Officers and committees. Ensures conformity to Bank policies and procedures. Provides additional analysis and assists with projects as needed/assigned.
This is an onsite opportunity at our Corporate office in Newtown, CT. This role has a remote option of one day per week.

PRIMARY RESPONSIBILITIES

• Mastery of the Bank’s loan policy.
• Mastery of the Bank’s credit department procedures.
• Develop, implement, and maintain reporting that effectively and efficiently monitors the workflow of the Commercial Lending and Small Business Lending portfolios, including the timely spreading of received reporting requirements, covenant compliance, pipelines and borrowing base compliance.
• Drive for results in following up with and assisting Account Officers with developing solutions and completing modifications to cure covenant and borrowing base violations while maintaining focus on the customer experience. Analyze covenant and borrowing base compliance reporting for apparent trends or delinquent testing, sharing results with the Director of Credit on a monthly basis to better predict portfolio performance.
• Prepare and present modification notification reports in accordance with loan policy. Analyze modification notification reporting for apparent trends and exercise independent judgement in making Credit Department procedure revision recommendations to the Director of Credit on a monthly basis and/or loan policy revision recommendations to the Chief Credit Officer on a quarterly basis.
• Serve as the liaison to the Closing Department, proactively tracking ‘approve to close’ timelines and taking action to ensure reaffirmations of approval are completed as necessary. Work with Account Officers in triaging impediments to close, ensuring the Bank is not exposed to increased credit risk while maintaining focus on the customer experience.
• Responsible for the business credit card program, including decisioning applications in a timely manner, monitoring the portal for service disruptions and liaising with our credit card partners as appropriate to resolve issues, and working with the Branch network as needed with a focus on the customer experience. Actively participate in bi-weekly meetings with our credit card partners to stay abreast of portal updates and portfolio performance, using independent judgement in making procedure and approval matrix recommendations to protect the Bank from credit risk and improve product profitability.
• Maintain and optimize efficient credit systems and processes, including oversight and enhancement of credit-related software and tools to support operational excellence.
• Underwrite moderately complex credit requests, developing expertise in more advances credit structures as…