Booking Coordinator

Responsibilities

• The Band 3 Bookings Coordinator plays a vital role in supporting the Trust's temporary staffing operations.
• This position ensures that clinical and administrative areas are adequately staffed by coordinating the placement of Bank and Agency personnel.
• Coordinate and manage shift bookings using the Healthroster/Bank Staff systems, ensuring accurate and timely data entry.
• Liaise with clinical and administrative teams to assess staffing needs and confirm shift allocations, where appropriate.
• Respond promptly to booking cancellations and reassignments, offering suitable alternatives to maintain coverage, where possible.
• Support recruitment processes including scheduling interviews, assisting with onboarding, and responding to queries from temporary workers. Process documentation for payroll and audit purposes, e.g. medical certificates.
• Train and mentor new Booking Co-ordinators and contribute to the development of training materials.
• Maintain up-to-date records and generate reports on staffing activity.
• Promote a positive image of Staff Bank Services through professional and courteous communication.
• Participate in service improvement initiatives and suggest enhancements to booking procedures.
• Provide cover for colleagues during periods of absence and contribute to a collaborative team environment.
• Support Resourcing initiatives, which may include out of hours events.
• Carry out any other duties consistent with the responsibilities of the band.
• The role requires excellent communication, organisational, and administrative skills to maintain high standards of patient care and service delivery.

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1,100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here.

CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.