Apprentice Receptionist Administrator

Overview

As an Apprentice Receptionist Administrator, you will provide administration support in the following areas: meeting, greeting and registering new patients; booking appointments; maintaining medical records; communicating with internal and external colleagues and patients via email, telephone and face to face; and completing general administration tasks.

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• Meeting, greeting and registering new patients
• Booking appointments
• Maintaining medical records
• Communicating with internal and external colleagues and patients via email, telephone and face to face
• Completing general administration tasks

Contract length: 18 months.

Apprenticeship salary on commencement: £15,739; after 12 months in post will increase to the National Minimum Wage (depending on age).

You will study an Intermediate Customer Service/Business Admin Apprenticeship.

The Trust is proud of its values:
Together - Safe, Kind and Excellent and looks to provide staff with support, training and progression opportunities.

Towards the end of your apprenticeship contract you will be supported by the Apprenticeship Team to apply for permanent employment.

We have a high percentage of previous apprentices who have successfully gained further employment within the Trust, with opportunities to gain higher qualifications.

Minimum educational qualifications: GCSE Grade 3/D or Functional Skills Level 1 or above in Maths and English.

Applicants must have a right to work in the UK, or for EU citizens hold pre‑settled or settled status and have been a UK resident for the last three years, or have indefinite leave to remain with documents that are not due to expire during the duration of the apprenticeship contract.

Applicants must not already have a qualification at a higher level within the same subject matter.

You should be enthusiastic, have a positive work ethic, be keen to learn and able to work in a team.

There is no upper age limit on joining us as an apprentice.

You will receive support to gain a wide range of experience and skills, supervision and mentoring.

CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1,100 beds, the Trust focuses on a quality service that is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, CUH’s values – Together, Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave.

The Trust provides accessible high‑quality healthcare for local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.