Commercial Sales Executive

Commercial Sales Executive – Ford Newbury

Salary: £20,000 (uncapped earnings)

• 33 days of annual leave, including bank holidays
• Exclusive retail discounts on new and used cars, plus servicing offers
• Company pension scheme
• Family‑friendly policies to balance home and work
• Cycle‑to‑work scheme
• 24/7 access to healthcare professionals
• Paid day to volunteer in your community
• Company share purchase plan
• Referral rewards for inviting friends
• Training and development opportunities for everyone
• Life assurance with the option to increase cover
• Flexible working options – just ask

• Guide customers through a seamless journey, from initial welcome to negotiation and handover of their purchased vehicle
• Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
• Maintain in‑depth product knowledge and continuously enhance expertise through manufacturer‑led training sessions
• Recommend suitable add‑on products that align with customer needs and preferences
• Ensure effective use of customer enquiry management systems for optimal tracking and follow‑up
• Deliver outstanding customer service that fosters loyalty and encourages referrals

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
• Ability to deliver first‑class customer service with energy and enthusiasm
• Genuine interest in helping customers and contributing to the team’s success
• Strong organisational skills with the ability to meet deadlines and excellent attention to detail
• Exceptional listening and communication skills, focused on understanding customer needs
• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.