Property Services Administrator

VANRATH is delighted to support a leading Professional Services organisation in the recruitment of a Property Services Administrator
. This is an exceptional company known for having one of the strongest workplace cultures in Northern Ireland, along with excellent opportunities for career progression.

Hours: Monday-Friday (no weekend work)
Contract: Permanent
Location: Newtownabbey (Mallusk) office
Progression: Clear development and advancement opportunities

Salary: Highly competitive and fully negotiable, complemented by an excellent benefits package and outstanding progression prospects.

• Act as the first point of contact for tenants regarding urgent, routine, and adaptation works.

• Schedule customer appointments and set up events efficiently.

• Notify customers of planned workforce arrival times and allocate jobs to the appropriate trade or department, taking into account cost, customer service, and resource availability.

• Raise survey events for new COTs, adaptation works, and response jobs.

• Track progress of all jobs to ensure scheduled works are completed and PDAs are submitted accurately.

• Work closely with the administration team, supervisors, and management to resolve queries and review job progress.

• Communicate daily with client district maintenance officers and administrators.

• Monitor required completion dates, ensuring deadlines are met or appropriate extensions are requested.

• Handle customer queries and assist with complaint resolution.

• Maintain standards and processes to support the achievement of KPI targets.

• Strong IT skills, including proficiency in Microsoft Office.

• Previous experience in scheduling, coordination, or planning roles.

• Experience in a fast-paced social housing, property, or construction environment—particularly within maintenance-focused operations.

• A Degree or HND in a relevant discipline.

For more information on this role—or to discuss other opportunities across Belfast and Northern Ireland—please apply via the link below or contact Jack Groves at VANRATH in strict confidence.