Customer Service Administrator

Customer Service Administrator This varied part-time opportunity suits an organised, proactive person who enjoys administration, customer service and keeping stock records accurate. Join a supportive branch team helping deliver a smooth, professional service to patients and NHS partners. If you've also worked in the following roles, we'd also like to hear from you:
Administrator, Branch Administrator, Service Administrator, Customer Support Administrator, Administration Assistant, Office Administrator, Business Support Administrator, Stores Administrator, Customer Service Assistant, Administrative Assistant Benefits include an employee discount platform and employee assistance programmes SALARY: £25,500 pro rata (actual salary for 25 hours per week is £17,000 per annum)  Benefits

LOCATION:

Bournemouth, Dorset JOB TYPE:
Part-Time, Permanent

WORKING HOURS:

25 hours per week, Monday to Friday, with flexible working hours JOB OVERVIEW This is a varied opportunity to combine administration, customer support and stock coordination in a branch environment serving patients and NHS partners. The Customer Service Administrator helps keep records, processes and communication accurate and efficient. Working with patients, NHS staff, suppliers and colleagues, the Customer Service Administrator supports day-to-day branch administration alongside deliveries, collections, returns and stock activity.

With a focus on professionalism, organisation and service quality, the Customer Service Administrator contributes to a reliable experience for patients and partners. DUTIES Your duties as the Customer Service Administrator include:
Stock Re-ordering and Allocation:
Manage stock re-ordering, allocation, inventory records and booking stock in and out of the system Purchase Documentation:
Raise purchase orders, invoices and credit notes Job Sheet Processing:
Process job sheets and maintain accurate system records Patient and Customer Support:
Provide face-to-face and telephone support, and contact patients by telephone and SMS regarding collections Deliveries and Returns:
Organise deliveries, collections and warranty returns Branch Reporting and Administration:
Support branch reporting and day-to-day administration Stakeholder Liaison:
Liaise with patients, NHS staff, suppliers and colleagues CANDIDATE REQUIREMENTS Organised and proactive approach Positive, can-do attitude Commitment to putting patients and customers first Integrity and professionalism Team-focused approach Commitment to quality and getting things right first time Willingness to learn, develop and contribute to business success IT literacy BENEFITS Incremental holiday allowance rising with service Employee discount platform Employee Assistance Programmes Qualification support Refer a friend incentive

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB
-P15262 Part-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Bournemouth, Dorset. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ