Senior Professional Service Sales Solution Architect

The Professional Services Sales Architect, Sr forms a key part of our sales team, supporting the sale of our software and consulting services.

The successful candidate will serve as a trusted advisor and subject matter expert to our sales teams, prospects, and customers. They will have the ability to design and articulate quality implementation solutions whether to an Enterprise customer or SMB.

In conjunction with the sales team, the PSSA will work alongside them to provide accurate scoping, taking into account:

• Project approach – including phasing and exclusions.
• Project scale.
• Epicor software offerings.
• Industry Best practices:
• In ERP;
• In the customer industry vertical and sub-vertical best practices (Manufacturing/Distribution).

• Support sales teams by proactively engaging in the sales process including written and presented work.
• Accurately assess customer needs and abilities.
• Assist with prospect discovery sessions, demos and planning meetings.
• Prepare and provide requirements definition or estimates for quoting implementations.
• Ensure a full and proper handoff of contracts from sales process to implementation process.
• Drive consulting sales pipeline, meeting or exceeding annual sales targets.
• Participate and attend User Group and customer functions to reinforce customer rapport; such as product demos, value‑add workshops and customer events.

• Confident and experienced negotiator able to forecast and drive revenue.
• Sales skills including a proven ability to close new business.
• Relevant experience at one or more of the ERP, Manufacturing or Distribution industries either in a sales, or solution delivery capacity.
• Detail‑driven with excellent presentation skills.
• Love for problem solving and connecting customers with solutions.
• Ambitious and driven personality with a hunger for success.
• Ability to communicate effectively with stakeholders at every level, customer or internal.
• Effective time management and ability to prioritize competing requests.
• Up to 50% travel.

One or more of each of the following:

8+ years experience of:

• ERP implementations from SMB to Enterprise
• or ERP Professional Services or Consulting services sales
• or Consulting experience and demonstrated success/knowledge in ERP, Manufacturing or Distribution industries
• Demonstration of ongoing technical certifications to keep up with industry.

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future‑ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

• Health and Wellness:
  Comprehensive health and wellness benefits designed to support your overall well‑being.
• Internal Mobility:
  Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development:
  Free Linked In Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support:
  Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace:
  Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work‑Life Balance:
  Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility:
  Comprehensive support for international relocations and permanent residency processes.

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role – but your experience doesn’t match every qualification of the job description, that’s okay – consider applying regardless.
We are an equal‑opportunity employer.

Afsha Sikka