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Fleet Service Coordinator | Customer Success & Upselling

Job in Newtownabbey, County Antrim, BT36, Northern Ireland, UK
Listing for: SeeMeHired.com
Full Time position
Listed on 2026-08-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below

Donnelly Group, a leading Northern Ireland motor retailer, is seeking a Customer Service Coordinator to join the fleet team in Mallusk. You will act as the key liaison between customers and the service department, communicating vehicle issues, repair progress, and timelines, while ensuring customer concerns are clearly relayed to the service team.

The role emphasizes excellent customer service, clear communication, and a proactive, sales-focused approach to support customer satisfaction and

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